[Resolved] Samsung India — Cheating By Service Engineer

Dilkhan1961

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:	www.samsung.com

I have paid Rs. 2000/- note to Service engineer on 23.03.17 against a bill of Rs.919/- The engineer Bunty promised to return balance but he ran away with Rs. 2000/-. I complaint to customer care yesterday around 8.30 PM who promised an immediate action but more than 24-hours have gone past no action is taken. I have not got my balance money back. The guy is now misbehaving on phone and threatening to me and my family members.

Please take immediate action and if anything happens either to me or to my family members Samsung shall be responsible for the same.

Was this information helpful?

No (0)

Yes (0)

Apr 29, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2017

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)