[Resolved] Samsung India — Complain about Samsung service centre phase 5 mohali | |||||
I have given my mobile for repair on 20th may 2017 and on 25 may i have receive my mobile back i have paid rs 5200 for that. But from next day i have getting issues on mobile i. E voice issue and other issue, when i go back to service center again they saying there is issue on mother board and we need to replace that, moreover being women customer they are speaking to me very badly to me by which i am felling really depress, " beside this mr. Varinder owner of the centre doesn't know how to treat the customer also charging money uselessly, as when i given my mobile last time they check that completely according to that they have replace parts from the mobile and charge me 5200 rs for that, so why is charging that. Regards Ranjana sharma Bill no [protected] Was this information helpful? | |||||
Jul 9, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 06, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
2 Comments | |||||
Comments
Need a replacement of cooling system of fridge
Samsung India Customer Care's response, Jun 6, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd