[Resolved]  Samsung India — Complain about Samsung service centre phase 5 mohali

Address:Chandigarh, Punjab, 160036
Website:www.samsung.com/in

I have given my mobile for repair on 20th may 2017 and on 25 may i have receive my mobile back i have paid rs 5200 for that. But from next day i have getting issues on mobile i. E voice issue and other issue, when i go back to service center again they saying there is issue on mother board and we need to replace that, moreover being women customer they are speaking to me very badly to me by which i am felling really depress, " beside this mr. Varinder owner of the centre doesn't know how to treat the customer also charging money uselessly, as when i given my mobile last time they check that completely according to that they have replace parts from the mobile and charge me 5200 rs for that, so why is charging that.

Regards
Ranjana sharma
Bill no [protected]
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Jul 9, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Jun 05, 2017
Updated by ranjana sharma
my contact number ::[protected]/[protected]
Verified Support
Jun 06, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Camera not working and no pictures canelty

Samsung India Customer Care's response, Jun 6, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Need a replacement of cooling system of fridge
Samsung India Customer Care's response, Jun 6, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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