[Resolved]  Samsung India — Complain (New samsung phone galaxy a7 6)

Address:	New Delhi, Delhi, 110059
Website:	[email protected]

Dear sir/mam

Imei no. [protected]/0

Bought new samsung phone galaxy a7 6 on dated 18 april 17 from mangla telecom centre worth rs. 23k see the performance within 10 days the phone touch screen stopped not working and every time phone got hang this is what samsung launch a new product with multiple defects in the market.

So called a renowned company??? Samsung selling his product in the market with defects and pathetic service by their service centers.

Went to service centre and also called customer call centre to lodge the complaint but they denied to replace the phone because time period is exceeds from2 days. I told him that i was not in india and came back on 3rd may 2017 and next day we reached at service centre after wasting three hours they refused to replace and said this is our mistake that you are in aboard on the day when warranty expired. It means one will purchase the phone and as per samsung policy one should not move anywhere in warranty period because his phone will get damage anytime and at the same time he has to go the samsung centre for replacement. This is what samsung policy so dear samsung buyers plz follow this policy ……….

This is the way samsung company is harassing his customers and now you people forced me to knock the door of consumer court.
Attach my air ticket and phone video date

Vishwanath awasthi
[protected]