[Resolved]  Samsung India — complaining about refrigerator faulty cooling

Here i m dr.rahul ramesh chaudhari from nashik, maharashtra..i purchased my samsung refrigerator on date 25th august 2017...now 7 mths completed up to date...my customer care reference number is [protected].refrigerator is single door having model number RP24M289YR2. and product serial number is OAAP4ZAJ800217R of 230 lit. capacity. i registered my complaint to customer care on 17th april 2018 about cooling system fault, they send engineer..he told that we have to change coil and refilling gas in it. up to date no one contact with us about it. MY REFRIGERATOR IS WITHIN A WARRENTY PERIOD.plz take complaint seriously and give a proper solution.
Was this information helpful?
No (0)
Yes (0)
Jun 8, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information