[Resolved]  Samsung India — complaint about my brand new j7 pro

This happened second time with me - i brought a samsung j7 pro, faced a problem with speaker within 14 days, got a replacement for it, but faced same problem with speaker and display with replaced device too, its not even been a month i got that, samsung team being very rude to me, i'm really disappointed with samsung if you treat your customers this way then better shutdown the company cause you are not satisfying your customers as promised the devices you manufacturin is not of the standards you say, i request some one to resolve my concern asap
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Nov 26, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I paid 20k for j7 pro and after using it i found that the UI lags and have some minor issues. My brother has mi a1 and it cost 15k and it operates flawless and does not lag. I regret why i paid 20k for this useless box. I recommend others to purchase only stock android devices

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