[Resolved]  Samsung India — complaint against samsung engineer

Address:Surat, Gujarat, 394210

I want to file a complaint against your service engineer tejas, mobile number [protected] who has been assigned against registered service order [protected]. He was so rude and was talking so rubbish while i was enquiring about my product installation. You must take strict action on him. I've never got that kind of response ever. It is we who make purchase and pay you and in return we get to hear all this.. Sounds disgusting
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Jun 23, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Verified Support
May 21, 2018
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I purchge smsng j 7 next date17_03_2018 at goyal telecome hanumangarh town .very bad condition in network and voice quality sevice center said me no solution properly this model .i m very unstisfied smsng services .pl change my phone or resolved my phone problem.thnks veerendra kumat saini mob [protected]
Samsung India Customer Care's response, May 22, 2018
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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