Samsung India — Complaint no.[protected]

Address:

Raigad, Maharashtra, 410203

I have given A7 MOBIL phone in your service centre on 03/05/2016 -service center name.Omkar electronics, navi mumbai.bill no.[protected]. i am not getting any response from service center as well as your call center. after 35 days i am still waiting for mobile .

first 20 days service center telling me that mobile not parts not available, then i have submit exchange form for mobile. i have received call from your site 8 days before about excange request accepted .but till date i have not receicved mobile. also i have checked with service center they telling me that they have not received any mail or mobile of exchange.

Last one month i am facing bad experience from Samsung that i am not expected.

Again i am requesting please look in to the matter on urgent basis.