[Resolved] Samsung India — Complaint Regarding Samsung Note 4 After Buying Device with 41 K also. | |||||
Dear Sir/Madam, Very Gd Morning, Myself Pavan from Vijayawada (Andhra Pradesh) working as a Sales Manager at Fortune Murali Park. I want to bring to your notice that i am big fan of your Samsung company i use all the products pertaining to your company in my home also i too suggest the same always to my friends, colleagues to buy Samsung products only but that all gone in vain now bcoz i purchased Samsung Note 4 on 26th June-15 pls find the attached bill also for the same every time this device is getting to hot, poor signal and hanging some times like that only i have adjusted all this days and using your mobile since your mobile user friendly to anyone trust me i really like the options that have in Samsung compare to other mobiles recently again my mobile had a problem on 27th Jan-17 automatically mobile is getting switched off, hanging and touch was not working at all made this mobile made my day really miserable and faced lot of issues on this so immediately i went to service i had given the mobile same day evening they called me and said needs to change the mother board after purchasing with 14 k after buying your mobile with an worth of Rs.41, 900/-. Kindly respond and do the needful what ever best you can do it for me being Samsung Premium Customer. Warm Regards, Pavan Vijayawada. Andhra Pradesh, India. Mobile No:-+[protected] Was this information helpful? | |||||
Mar 6, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 03, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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