[Resolved] Samsung India — Complaint regarding samsung service center in ballia (Uttar pradesh)

[email protected]

Address:

Ballia, Uttar Pradesh, 277001

Hiii

This is regarding compalin agains samsung service center. (Ballia)... My younger brother went lots of time to center, he has facing software problem in samsung j7. He took phone in december and with in couple of months, phone is not working well... When he was went to center then no one could provide him valuable response, i think lots of illitrate people working their so its humble request, take a look on that situation and provide me valuable response... Otherwise i will come in situation to lodge complain against service center...

Today again he went to center and submitted phone... I am just mail behalf of my younger brother...

His name ashish gupta

Thanks & regards

Er. Abhishek gupta
C. No - [protected]

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Mar 25, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd