[Resolved] Samsung India — Complaints regarding poor customer service from samsung in pali, rajasthan | |||||
My mobiles had suffered charging port problem on[protected], it is in warranty period, so i decided to visit samsung customer care in pali*, after visiting there, i had faced a v. Bad experience as they are treating customers without respect and they denied service, they are asking for proof that this mobile is not opened by any third party plus without investigating they asked money for changing the mother board, when i ask why they are giving different reasons of damages, but i never felt any complaints other than charging issue. And previously once i have repaired the same complaint from another samsung customer care (Ginger care, 1st floor, p. K tower building, kodungallur, mob:[protected]) on[protected] and they told any complaints within the warranty period will be attended by the company, so its kindly request to take necessary action in this matter & get it repair as soon as possible. * samsung service center, maitrika communication White house, near town hall pali Ph - [protected] (Nagesh) Was this information helpful? | |||||
Jul 7, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 06, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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