[Resolved] Samsung India — complaints regarding samsung product | |||
As we have purchased a lot of products from Samsung... The company has given us the surety as on the products where u have installed... But then when it's about the services... They get delayed for a month or a year as they replace with the new machine example the TV itself... The product which we had purchased on 2/2/17, code Samsung UA50KU6000KMXL is not yet repaired or the service holder never responded to our complaints.. So is ther anyone who is very feasible to help us out with this questions wt I had asked.. So make sure the product will be there tomorrow itself... Orelse we can sue your product complaints officially towards court.. So make sure that the product where I had mentioned above should be placed tomorrow itself by morning orelse it will sued to court order.. So better decide... And yeah the product service is so rubbish and very unproductive as per the customer care.. So I would like to hear the response from your side by today itself.. Make it sure it's done tomorrow itself.. Will send you the number of items we have purchased on date... And yeah one more thing is that make Sure that the reply is not delayed.. And even the empty space picture which I had sent u was of the TV which I had mentioned above din even installed for about 2 months Was this information helpful? | |||
Sep 8, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 24, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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