[Resolved] Samsung India — cooling was not working in my refrigerator

dhinesh.m

from Coimbatore, Tamil Nadu

Address:

6/33, Kutty Nayakkar street, perur, pachapalayam, Near Avin milk company, 641010

I was ordered samsung 192l direct cool single door 5 star refrigerator with base drawer
Invoice no. Fabokh[protected]
Order id: od[protected]
Oder date: 18.05.18
Invoice date: 25.05.19
Product delivered to me on 01.06.19

It is not even completed 60 days since i was purchase now i'm facing the cooling issues. I noticed that the cooling motor is not functioning. Let me know how to handle this complaint in proper way.

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Sep 3, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd