Samsung India — Customer Executive

Address:

Kota, Rajasthan, 324004

Hi Guys,
Actually we have samsung CDMA phone and facing networking problem on set, and visited to Samsung Support center at Shopping Center Kota, Rajasthan.

They suggested to replace phone bettery (ab553446BU) of worth 599 rs. But the problem still exist.

Then again on 13 Aug 2016 we visited to same support center. When I explain the problem to Executive named Ashish Agarwal, he says the problem is not with the phone. When I said that last time your executive said that the problem with phone. Suddenly he start doing aggressive and said "I didn't give you bettery so I am not responsible." And start talking rubbish. Like "Jaise aap baat karoge waise hi me bhi baat karuga, .

I was with my father and we seriously felt disrespectful by Ashish Agarwal.

Hope you guys understand and look into this.

Regards,
JAIDEEP SINGH,
[protected]