[Resolved] Samsung India — damage not claimed under warranty | |||
I had purchased my phone 2 months back i. E on 29/08/2017 and theres a pink patch on the right side corner of the screen all of a sudden (The phone didnt even fall). I had been to the service station and they said it cant be claimed under warranty. They showed me three to four phones which had the same issue. How can there be four phones with the same issue at the same place. And what issues are covered under claims then? Having a problem like this within such a short period of time is a sign of bad quality maintained by samsung india. Kindly suggest as the amount required to replace the display is 5k which i believe is too much and should be covered by the company in warranty. Was this information helpful? | |||
Dec 21, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 20, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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