[Resolved]  Samsung India — Damaged by service center

Address:

Ludhiana, Punjab, 141010

Dear Sir/Mam,
Last evening, I send my phone to "1st Floor, Mehta Property Dealer, opp Petrol Pump Guru Arjun Dev Nagar, Main Road, Near Samrala Chowk, Ludhiana, Punjab 141001" with the front call listening speaker. but from there end they damage the sim tray and told us that it already damaged. I took all the pictures before sending it to service center and i show them that but they just did.t listen to me. neither they accept there mistake and they canceled my repair status and did.t give any print out of complaint what so ever. I already file a complaint in customer care and my reference number is '[protected]' . and i want that they accept there mistake and apologies and repair my device..
Herewith i attached invoice copy and before and after service center picture device sim tray..
and they told me that you have to change the mother board and have charge 5000/- for that and your speaker is not in the warranty and they have to charge me for that too. but my warranty period is not over yet...
Please see this problem as priority because this service center told 4/10 that the problem is in motherboard. and you have to change it...