[Resolved] Samsung India — dealer activated my note 9 and my galaxy app with his sim. | |
I purchased new note 9 on 26.08.2018. Dealer had activated my note 9 and then my galaxy app which he is not suppose to do. I have raise a complain for refund on 28.08.18. As its a prebooking set he should not sell us. He should put my sim instead of his own and why he activated my galaxy app. Its a cheat and fraud case. Please refund my money. My ref no is [protected]. I was a big fan of samsung. I love note series. But this time i am very very dissappointed with there after sale service. Inspite of purchasing from the samsung authorize dealer still no revert has been given to me. I am still waiting for the refund. Was this information helpful? | |
Nov 22, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |
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i mr. sameer narvekar i have submited my mobile j7 pro for display problem last 5 days and no any response from samsung gallery at mahad, raigad.
details are given below:
samsung j7 pro
customer name .sameer narvekar
add.mangaon tal mangaon
dist, raigad
pin, 402104
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd