[Resolved] Samsung India — defective mobile | |||
I have purchased new sumsung mobile model no j8 in month of oct 2018 after one month it start giving trouble and its screen goes blank this process started for one and one fine day it completely blank, i approach service centre and they charge me 6325/- rupees for repair by telling that screen is defective does not covered in warranty. So i pay them. After two month from repair again same problem arises now again they start telling that this not covered under warranty but they told me at the time of repairing that display comes under warranty for three month now they refuse to repair in warranty. Was this information helpful? | |||
May 29, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 27, 2019 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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