[Resolved] Samsung India — defective mobile

surjeet singh1970

from Hubli, Karnataka

Address:

Guntur, Andhra Pradesh, 522004

Ii have purchase samsung mobile j8 in month of oct 18, after two month screen goes blank. I approach to service centre for repair the above set. But they charged me of rs 6350/- stating that display is damaged. Again after two month of repair, again same problem occured again service centre person demanding service charges. This couses my lot of immbrassment to me and lot of inconvinience to me. Kindly look into the matter to repair my set in warrenty period, since set is in warrenty.

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Jun 18, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

May 16, 2019

Updated by surjeet singh1970 my contact no is [protected]

Verified Support

May 18, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd