[Resolved] Samsung India — Defective new samsung on5 phone | |||
I was buying Samsung on5mobile from Aman electronics jhabua dt3/8/2016.after using on date of 7 we know that it has signal problem.so I sent this to ujjai service centre there they changed its mother board .l know from that service centre.after that also showing same signal problem.so I saw this in Vadodara service centre there I know its antenna has broken.but the shop n service centre now denying that there is no problem returning that defective which giving signal problem n not support 4g sim.also the behaviour towards costumer is very rude they told I tempered that mobile.september October going a new mobile I can't use a single day of that mobile.so please its request take some kind steps if possible please replace that mobile n give a new one of that model.kindly request. Was this information helpful? | |||
Nov 10, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 04, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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ASAP..
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd