[Resolved]  Samsung India — [defective new washing machine] fraudulent showroom

Address:

Mathura, Uttar Pradesh, 281004

I bought a new samsung washing machine from rk electorium, mathura
The washing machine is having manufacturing defect and the showroom people are frauds who are not coordinating at all.
Samsung being a good brand, such showrooms are taking advantage of it and indulging in fradulent activities.
They told to get it replaced / repaired through customer care and declined to intervene.
They must be taking out or replacing new parts from new products and sell them off to the customers.
I have already complained about the washing machine and even engineer came and replaced the shockers present in the washing machine (My washing machine is making excessive drum sound). The excessive sound is still present and didn't vanish.
Moreover i will not agree to repair a brand new washing machine. I want a replacement.
And do check your showrooms who might be indulging in corruption and malpractices.