[Resolved]  Samsung India — defective product delivered - samsung refrigerator 212 ltrs

Address:

Pune, Maharashtra

When the service department and service technicians do not satisfactorily "resolve" your under warranty product complaints, you have left with no option but to raise it where it matters.

Invoice no. Bd3457/17-18
Dt. 08/07/2017
Mahavir electronics
Bibwewadi, pune
[protected]
Samsung refrigerator 212 ltrs
Sam ref number rr22m274yu2/nl/2017
Approval code cs[protected]

Job center repairs number [protected]
One of the complaints tracking no.[protected]
Sr. No. Dcrr22m274yu2
Tracking no.[protected]

Customer: vikas bhosale (On bsf defense duties, govt. Of india)

I'm raising this on behalf of the bhosale family as help! They have been reporting and following up with the concerned department for last two and half months. Technicians visited however they were incompetent to resolve the serious product complaint. It is in-built problem of the compressor and the noise (So big noise, that it can be equated to the tractor engine). The details of complaint including video recording has been shared with samsung services multiple times. Every time, the assurance is given to resolve the complaint however nothing helps. Please consider this an escalation and replace the product.