Samsung India — Defective refrigerator

Rajiv Garodia

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400059

I have purchased one refrigerator on[protected] from Vijay sales Andheri West branch, some some time i started facing problem in the water condenser the water was not evaporating, so i contacted Samsung customer care they had send the technician to my home they retfied the problem and said that it defective and we need to replace it but i had said that i want the refund for it, but nothing have been done till now. The person with whom i am taking in samsung is Mr Ejaz [protected]. The complain number is [protected]/

Its booked in the name of Rajiv Garodia - [protected]

Model no RT56H667ESL

Bill no 103-AN08-15SOA632

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Comments

Rajiv Garodia

from Mumbai, Maharashtra

Instead of providing refund of 52000/- samsung people have taken money of rs 5999.63/- in form of IMPS to transfer in net banking to [protected] account number, UTIB0000392 NEFT details, Samsung electronics co. ltd. in name of,
saying its a dormant account and funds wont get transferred,

I want to fill a harassment case against samsung, because this people does not provide cheque to clients, In the name of NEFT and RTGS they just bulgar the client, want a strick action to be taken against them, and put a proper system so that again a person like me does not get forged, Would request consumer forum people how to go about this and recover my money i.e 52, 000/- + 5, 999.63 with interest and harassment done by them, how can i lodge a complaint

Regards
Rajiv Garodia
[protected]