[Resolved]  Samsung India — Defective refrigerator supplied.

Address:	560094
Website:	www.Samsung.com

To
MS. Samsung. April 6, 2017.

I purchased a Samsung refrigerator in response to advisement on internet on March 20, 2017 for
RS. 7999. I was having a peaceful life and now I have landed in trouble. Samsung informed that the refrigerator will be delivered after 24 hours. The persons who delivered the refrigerator did not produce any document like invoice, guarantee certificate or instruction manual. They only produced delivery note mentioning order number 60dd13. I have not ordered anything on Samsung as I purchased the refrigerator on line and paid on line. No order was necessary.

The refrigerator was commissioned by service technician from MS. LR Enterprises who are responsible for service of Samsung Refrigerators. The service technician informed that the refrigerator was used for over 15 years. Internal parts of refrigerator were damaged. The refrigerator smelling. There were deep dents on outside of the refrigerator. The refrigerator runs nonstop increasing power bill. He was not sure how long the refrigerator will work. The refrigerator is useless for me.

I was in contact[protected] for a long time. They are promising that they will send a technician to study possibility of taking back the refrigerator.So far, no technician has turned uup.

I am undergoing considerable torment for the last several days. I request Samsung to have pity on me and take back the refrigerator and pay me Rs.7999. If Samsung return the money, I will immediately purchase a Direct Cool refrigerator from Samsung.

I look forward hear from you on my request.

Yours faithfully,

K.N.S.Reddy.