Samsung India — defective tv in dealership

Address:

Mangla Chowk Lakshmi Electronics, 495001

I am a samsung dealer in bilaspur and have had a samsung led smart in display for four years. Sales personnel of samsung simply badger dealers to pick up products even when we know it won't get sold fast owing to prices and when they are defective they dont care. So this tvs pcb is faulty but samsung india chattisgarh leadership keeps saying that it's a 5 year product so we wouldn't get spares and suddenly they change their tone and say if you shell out money you ll get service. What kind of warranty are we talking of? If you dont back your products why should we even sell your products. Pathetic service and disastrous attitude towards dealers and consumers