[Resolved]  Samsung India — defective washing machine

Address:560037

The washing which i bought is higher end. Costed me above rs.20000. With in 5 years of time i spent another 20000 to repair it.
I am sure others also faces this problem.
Till now i have changed following in my washing machine:
1. Control board - two times changed.
The particular service person was saying this is due to power surge.
Samsung claims it has high technology which can protect from surges but this is fake. They use all low end components. No protective mechanism like other washing machine.
2. Diamond drum
Which they advertise in a big way buy they use low end plastic to hold this. Recently i have change this also.

Big companies like samsung doing like is making me to thing about this brand.
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Dec 18, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Nov 12, 2017
Updated by Suresh_tjs
Mobile number is [protected]
Mail is [protected]@yahoo.com
We have not yet received any customer ID

We Received one call regarding the Details.we are waiting for Samsung to call us again.
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