[Resolved] Samsung India — delay delivery wireless charger

rafsdream

from Indore, Madhya Pradesh

Address:

456335

Dear sir

I ordered wireless charger 24th aug 2017 and my order number is[protected].for any circumstances the product go back to your warehouse on 1st sep 2017. After that i had complained minimum 100 times but there is no any satisfactory answer given to me by your call centre and email.

This is the last time i urge you to provide me the wireless charger immediately as soon as possible.

Thank you

Swati saha

[protected]

[protected]

+1 photos

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Nov 27, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Oct 25, 2017

Updated by rafsdream You are given me tracking id again and again lost of times which already has been expired. It was dispatch on 1st sep 2017 and goes back to your warehouse on day same day for some reason.

Please dispatch it immediately and provide me new tracking number.

I am attaching the relevant documents here with.please check and rectified and give methe suitable solution.

Thanks

Verified Support

Oct 27, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Oct 29, 2017

Updated by rafsdream I didn't get any satisfied reply. What is going on.