[Resolved]  Samsung India — delay in providing service

My complain id is [protected] registered in the name of subrata sethy from 12/09/17 and given reminder on 14/09/17&18/09/17 but there no response from you side and your so called service center near me contacted on 15/09/17 and try to make a condition that if you are ready pay the estimated cost which is around 6000 to 7000 then they will send the engineer i simply ask with out finding the problem how can you fix a price 1st find the problem then i will decide from then onwards no one contacted me. So i request you to find out the reason and give me reply so that i can understand why to buy a samsung product.