[Resolved] Samsung India — Delay in the opening of service centre in your area

pathakhush

from Delhi, Delhi

Address:	Nainital, Uttarakhand, 263139
Website:	www.samsung.com/in

As i purchased a samsung j5 on march 2016 and its warant is going to be over on march 2017 but on 1st jan my mobile suddenly stopped working, my display is not working while talking on phone i do not know what is the reason, so i went to the nearest service centre but they said it will open on 25jan 17, but again i went there it written it will open on 15 feb, they are giving dates day by day but my waranty period is upto march 17 only, and i cannot go outside my city as i am very busy with my schedule.
So i request you too please have a look and open the service centre asap so that my mobile should be repaired within time.

Khushbu pathak
[protected]

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Mar 17, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd