[Resolved]  Samsung India — Delivery and commitment

Address:

New Delhi, Delhi, 110015

The company gave a commitment of fulfilling delivery on 2nd of May i.e. today but failed to do so saying only limited phones have been delivered by the dealer. This is the state of their own Smart Cafes. Over and above that, their employees confirmed over the phone about delivery but it seems sold it somewhere else. Even the company messaged that all those who pre-booked the phones will get delivery by 2nd prior to regular walk-in customers. Their outlet which I visited is located in Naraina Industrial area with address C126 Naraina Industrial Area under the name Benz India pvt ltd.

I have even paid an advance to book the phone but they simple paid no heed. Even the owner did not responded well and went away in two minutes. they were not ready to let me talk to their company head or dealer where they are procuring the phones from and simply were irresponsible in their behaviour.