[Resolved] Samsung India — Delivery of samsung note 7

rakesh4u10

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560037

On aug i have booked note 7 and the delivery was scheduled on 2nd september but after that samsung has not yet launched the device in india, where as in other markets it is available.

Samsung is also not providing any kind of information regarding the launch date.
The last communication they have made on 8th of september, i even called their customer care and they are telling that they have do not have any information on this.

Where as mr amitabh bachan has got the replacement even though it is not yet launched in india, this is purely unfortunate that samsung is not at all caring for its customers in india.

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Nov 14, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Comments

Nisha Chandna

from Varanasi, Uttar Pradesh

I purchase samsung edge at 60000rs n my phone is in warranty and they are not taking my complaint please help my contact no is [protected] please help me otherwise my 60k is gone waste