[Resolved] Samsung India — demand of money by service center executives for repairing product under warranty | |||
I have purchased one refrigerator in 2017 which is covered by 10 years warranty for compressor. The product is faulty since beginning. On our complaint for less cooling the compressor has already been replaced by the company. Now in 2019 the complaint has again arisen. The engineer from the service center has inspected the product and told that the compressor is not working due to choking of gas. He is demanding rs. 1800/- to repair the refrigerator. My complaint is that why i should bear the cost for faulty product sold by the dealer and that to within the warranty period. Kindly look into it. Was this information helpful? | |||
Jun 30, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 30, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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i am resident of meerut .sir i would like to tell you that in there is a man name as CHIRAG owner o[censored]NIQUE ELECTRONICS near BACHA PARK who is doing duplicacy of samsung and song in large quantity . sir pls do something about him.