[Resolved] Samsung India — Demo has not given even after several complaints

mukundkumar1980

from Bhagalpur, Bihar

Address:	Patna, Bihar, 800001
Website:	[email protected]

Dear sir
I mukund kumar mobile no-[protected] purchased samsung microwave oven from aditya vision, baily road, patna bihar on 24/06/17. While purchasing they assured me that demo will be done by samsung engineer within 48 hours but despite my several complain on your toll free number as well as aditya vision nothing has happened. Your service centre has also assured me every time that demo will be done next day after each complain. So tell me why it has not been done till today. If you are not able to give service than why you are selling your product and why your retailer aditya vision patna is selling on false word. Give me your reply otherwise i am force to move in consumer forum or other avenue.

Waiting for your reply
Mukund kumar
Mobile-[protected]/[protected]

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Aug 5, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd