Samsung India — Demo tv delivered instead of new one

Address: ANAND ELECTRONIKS kalkaji NEW Delhi 19

Dear team, i have purchased samsung uhd tv 50ru7470 led tv on[protected] from anand electronik kalkaji half payment in cash and half through credit card monthly installments for 9 months. I have clearly told the dealer please give me fresh piece and not the demo. But still after constant reminder they have cheated me and packed the demo tv in the box. Later on when i come to know that it a demo tv they are refusing to replace the tv. I request you to kindly take strict action against them and arrange for replacement. This is my hard earned money and i will not leave them. I hope you will help me in this fight. Regards david jacob
[protected]
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    18964
    Pending
    0
    Resolved
    11190
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information