Samsung India Complaints & Reviews

To
The samsung directer

Sub. - related my mobile phone block.
Sir
I request that i have your company mobile samsung galaxy a20s by sonu kumar bairwa on 1 march 2020
Lona id - dmi[protected] was purchased. Which i have made a down payment of 6000 ₹.
I have not been able to deposit my installment due to the lockdown. So my mobile has been blocked. But in this situation of lockdown i do not have money to pay installment.
Therefore, sir request that the lock of my mobile is opened soon.
Applicant
Sone kumar bairwa

It is not cooling the room, it is not working

Purchased Samsung AC last year, service is required very urgent as the AC is not functioning.
Kindly do the needful urgently

My m20 has charging problem, it's not charging by charger, I am living at nagpur. Asked zone city, I am continually contacting medical square service center contact no' but the person receiving call saying he will inform me as service center open .kindly inform me as service center open

I have ordered samsung m31 worth rs. 17999 from samsung online store on 7th may. On 8th may i cancelled the order. Then, the status of order is cancelled but there is no option regarding refund initiated. I contacted customer care but their executive don't give a satisfied answer about refund. Moreover, they even don't give the complaint ticket number.
Kindly tell them to process my refund immediately.
I have attached the screenshots of the order status.

After updating my phones software, problem started in my phones display. please resolve my problem, i m facing alot of problem, i have also mailed in your support team so many times but i have not received any response from their side please help me

Bought the Galaxy M30S in october 2019 and since a mony=th facing issue with touch. Though was tolerable before, for last 3-4 days absolutely not responding. What will work is unpredictable.
Is absolute whimsical

Androied 10 sowfterwear not avalable and screen reconding some clash. mobile networking delai

I just want to know what is going on in my case  as now service centre is operational in my area as it is now in orange zone. So kindly check if there is any update on my case. My case was reg on 13 march 2020. Now its more than 60 days and still there is no resolution provided from your side i dont what your team is doing to resolve my case. My first query is still not answered from your side on nchapp so its my second complaint regarfing my product. As i have said earlier jow its 2 months for my product in your service centre and its third time in 2 months same buzzing sound i have experienced in my buds how can exact same problem can occur in a product three times in 2 month. I have already requested you kindly provide me a fresh piece or coupon of the invoice amount so that i can purchase new galaxy buds. It is really frustrating that no one from your customer experience team is answering my query. I not revieving any update from your side on my case. My product was submitted on 13 march 2020 and you have 10 days to resolve the issue before nationwide lockdown but havent done nothing and i dont know what you are doing now as now lockdown is made easy from government but still you are not willing to provide me a resolution

Service bill no. [protected]

Contact [protected], [protected]

Good day,
Yesterday we contacted the samsung service center toll free number.
Our split ac capacitor had to be changed.
The service tech informed us that the service as well as the gas had to be topped up.
We agreed for the same and also got the capacitor renewed. The tech informed us if the ac doesn't cut off after the set temp is achieved then we need to replace the temp sensor.
As the temp was achieved and ac not cutting off we informed the service center as well as the tech to come and attend to the problem.
They promised they would do so but no tech showed up.
Capt. Mauro dsouza
Mob:[protected]/[protected]
Home:[protected]

Dear team,
I am facing some technical issue with my phone as the media volume is not working in my phone since last 10 days. I am only able to use calls on speaker.
I have also done reset as per the samsung support team instruction.
Kindly lodge my complaint and let me know if nearby service centre is operational or get it resolve.
My location address is -
Vaishali sec 5 ghazibad u. P-201010.
Contact no-[protected].
My mob is also going to complete 1 year in a week time and i am not able to contact any nearby service centre due to lockdown.
Request you to consider my complaint within the warranty period.
Regards,
Dhruv singh
[protected]

Samsung RU7100 43 inches uhd tv purchased in oct 2019 which is under warranty period
Problems in the TV
1.remote control is not functioning. channels couldn’t be changed by the remote. Channels changing button is not functioning.
2.Audio problems occurs in Tv.
please attend.
My contact
Cell no: [protected] & [protected]
Mail:gnanam53.[protected]@gmail.com & sundaram53.[protected]@gmail.com
Address:
B-10/2
Alagesan nagar extn. Chengalpattu
603001

My Samsung TV is not working since 4 days.

Very low voice in left side speaker

The mobile m30s purchased thru Amazon shopping order details - Order date 08-Dec-2019
Order #[protected]
Order total 12, 772.83 (1 item).
Since the item is in warranty period it may please be get replaced.

My air condition not working continue 2 month as per lock down I am not trust customer care so I request to you please my support
Ar12rv3jfmcn

Hi,

I have samsung a 80 phone with model number sm - a805f, serial number is rz8m731p13n. Enter the model number which is closest, my model number is not showing in the list above.

Samsung finance have blocked all my access to the phone, it is not leting me call even. I receive a message on my phone for sharing date policy, after that i can not access any of application on the phone. This is seems to be i have gave permission to samsung finance to block data sharing,

A message is reflecting while accessing any of the app and that is _quotsamsung finance plus policy restricts. Kindly check your app.

This is a phone gifted to me by a close relative, all the emi's are paid till date.

You can reach out to me on [protected] or [protected] any time, plese help on the request on urgent basis.

Thanks and regards

Harish kumar

Dear Team

I have purchased a Samsung Note 10 lite in February 2020 from Reliance Digital store Vikas Puri.

My power key has stopped working all of a sudden

Please look into this and get this resolved on urgent basis.

Regards,
Atul Girotra
[protected]

Not unlock my after pay emi

During power on of my Samsung QLED 55 inch TV, the TV on/off button light is blinking and automatically switching off. I request please attend & rectify the problem as early as possible.