Samsung India Complaints & Reviews

Sir,
Yesterday i purchased a mobile (Galaxy a 50) from hello point dhubri assam -783301. But the retailer taking rs. 22, 500/- in stead of current prizes rs-16900/-
In addition the retailer did not handed over bluthooth devices. Many times i am contracting with the retailer but not get a little response.
Now i am enclosing the cash memo for your quick action....

My Refrigerator, model No.RS20NRPS5 Was working properly and suddenly has stopped working I have complained about the inconveniance and they have checked my refrigerator several times but the problem still exists. The service men have been operating on it since December, 2014 but i have been experiencing the same problem since then. My refrigerator just stop working suddenly at any time and all the edibles in the refrigerator get wasted....

Hi all, this is my bad experience with samsung tv. I bought led tv 43" inch in 2018 sep month and within one year i got rbg color on the screen which was rectified by their customer representative. Again in jan 2020 another issue came up (Power board failure) and they told me that i need to replace which cost me 4300/-. For your update, within 1.5 years i got two complaints on the product and customer care doesn't seem to be helpful. Their...

I hv purchased one s3gear wrist watch on last october. I also used it occasionally specially functions thats means i hv used it for very few days.. Recently i found a spot on one corner of dial which never visible if it has black dial in background. Recently i tried to change it to customize wallpaper but regularly it is showing unknown error at that time i got to know about the spot. When i raised the defect at customer care who have no...

I am a premium samsung customer using nearly all the note series (Except note 7 for reason every one knows)... I have purchased a note 10 plus on 23 of august 2019 and faced issue on 28th of august 2019. Now my phone got a little drenched in rain and suddenly stopped working. On going to the service center they are saying the the phone is water logged.. But the usp of the device is the ip68 rating which is water resistance... And the quote...

Sir
Yesterday 2nd jan 2020 - thick smoke and fire started emanating from my samsung top load washing machine wobble technology
My wife was alone at home and the neighbors rushed n helped douse the fire and remove the plug from the socket
Unbelievable that a product from such a reputed company can fail
I am a regular consumer of samsung’s products
This is now scary...

Hi,

I have purchased a Samsung Galaxy M30s phone on 22.10.2019. The phone is not working now due to product failure.
Visited the service center at Kharghar but they informed about motherboard issues.

Please help to resolve this issue. The product is under warranty. Attaching the invoice for your reference.

Please help to resolve this issue either with a replacement or refund or repairbr...

Hi
I visited here in samsung service center c-34 rdc rajnagar ghaziabad
(India) for change my samsung earphones which is in gauranteed period
And there 2 person has sitting here and while checking deepak has
Breacked the earphones and said it is already broken
Than i started shouting then guys came i will check it,
I told him, i also came yesterday and your cooling mr tyagi has checked
It...

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OFFICIAL WEBSITE: www.samsung.com

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I bought note 10+ few days before. Used it with my sim. Unable to avail the offer of galaxy active watch with note 10+.

After downloading samsung shop app.in for you section, when i press "see if i'm eligible".. It shows "unable to get imei"

My mobile no. [protected]
Product: note 10+
Imei: [protected]
Version: android 10
Email address: me. [protected]@gmail.com...

This product under warranty. But service center worker not given true information. Mera bluetooth jagah jagah se chitak raha hai isse pahele charging problm aa chuki hai wo 1 week ke under hi aa gayi thi tab replace kiya tha but baad me jo aaya wo jagah jagah se tut raha hai dikhane gaya to kuch bol nhi rahe hai bahut hi ghatiya product aur service hoti ja rahi hai samsung ki ab. Ab is company ki to koi cheej lene wali rah hi nhi gayi hai...

I purchased the samsung convertible refrigerator one and half years ago and since i put the refrigerator to use i am facing the problems in the refrigerator. The refrigerator stops cooling suddenly once a month during the continuous usage. After noticing the fridge is not cooling, i have keep the fridge one day off and after that it starts working normal again. I have complained 5 times (Complaint numbers attached). Each time when the technician...

I have purchased a samsung refrigerator on 8th june 2019 from sales india store at waghodia road vadodara in 40500 inr, model rt39m5538s8.
In just six month i. E. On 8th dec-19 the fridge stop cooling completely, after visit of technician i got to know that its a major issue in fridge, actually some leakage in some part and complete gas leaked, before this incident since last few days fridge was making unusual noise but i thought it...

I faced a technical issue with samsung pay once on 26-oct-2019 and again on 24-dec-2019. Unsatisfactory resolution was given for the 1st complaint and the 2nd is pending.

Samsung pay agents and supervisors are arrogant and disconnect calls when i follow up. This behavior hasn't changed despite complaints to next levels.

After escalation, communication from internal teams is assumed to be true without checking...

I am working as Samsung promoter in gujarat bharuch
My employee id is:WESTL65547
Since last month my incentive amount is about 8000+ and i have received only 1500.
Now that i am trying to contact the ikya gobal customer care but it's taking too long too get in touch with the customer care and dan they dont solve the issue, instead keep giving silly excuse nm...

I purchased samsung galaxy m40 mobile on 16 july 2019 and delivered on 19 july 2019. The problem start within 10 day and now the problem is continuing.
I am giving the sequence

1) it was not take charge from 29 july 2019 so i deposit it samsung customer service on 30 july 2019. The bill no of service centre bokaro is [protected]. I am requesting for replace my mobile because it is not work within 10 days. As per samsung...

I purchased a samsung galaxy m30s phone from amazon.in in first week of october 2019. After 2-3 days o[censored]sage the phone began to experience network drop issues after the phone was kept on stand by for more than 3-4 hours. The phone used to show full network bars but if i tried to call anyone or if anyone tried to call me, it was not going through. I visited the service centre carezone, in kirti nagar, new delhi and they updated the software...

I had purchased a samsung galaxy note 8, ordered on amazon on 20th january 2019 by paying an amount of rs.38, 500/-. Within 1 month of purchase my phone started getting green screen abruptly. It had a light bleeding issue from left side of panel which is a known issue. This green screen issue was again seen few times intermittently. Again after 7 months of purchase, green straps and sometimes full green screen was seen intermittently and...

I had placed an order for samsung m30s and after receiving it, within a few days it was registered as doa and hence i was qualified for a replacement. The new piece that was delivered again turned out to be defective and had to be submitted to the service center.in a span of 1 and a half months, i've visited the service center 5 times and had 2 phones of the same model, both defective. I would like to return the phone and get my money refunded....

I have placed initial complaint with ref. No. [protected] on 12-dec-19. The complaint was placed only after consultation with your customer support. An engineer visited on 13-dec-19 and said that "the front door was malfunctioned because of detergent and needs to be replaced. The cost will be shared by way of call". There was no call received until 16-dec-19, but received a message that the said reference number "was cancelled due to estimate...