[Resolved] Samsung India — Device damaged

Vikash2ritu

from Dimapur, Assam

Address:

Nawada, Bihar, 805121

Dear sir
I vikash kumar
Purchasea samsung mobile under one year waranty but my headphone not in proper working..And I submit to samsung service center day to day service center. I visited there 6 time but again and again he say to me that plz visit next time.I solve ur issue next time.and my fare is one time visitting 60 rupee such as i soend 360 rupee bt my problem not solve.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Apr 15, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Mar 10, 2017

Updated by Vikash2ritu I so many time call to samsung customer care but no benifit.also visited to day to day service center.

Verified Support

Mar 14, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd