[Resolved] Samsung India — Didn't receive the new samsung s6 edge touch screen

Raghvendra17

from Gidam, Chhattisgarh

Address:

Raipur, Chhattisgarh, 492001

Dear Sir/Madam,
I have given the Order of New samsung S6 edge Touchscreen on 6/01/2017. The service centre employee says he will give me new s6 edge touch screen after 1 week as he doesnt have any with him.He took 4000 rupees As advance for security deposit. he said he will give orderto the company for that. After 1 week i visit the service centre again he says there is shortage of samsung s6 edge touch screen ( my mobile colour - gold platinum) of this colour mobile.There is no supply from the company. He said me again he need 1 week time . after i visted the service centre many times still i didnt received it.. Today is 17/02/2017 still i didnt get any response from Samsung Service centre.
So, kindly help me regarding getting samsung s6 edge touchscreen.
My mobile number- [protected]/ [protected]
Samsung Service Centre Address- Shop no f-34/35, shyam plaza, near pandri bus stand, RAIPUR, (CG)

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Mar 20, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd