[Resolved]  Samsung India — Display auto blank

Address:Sonbhadra, Uttar Pradesh, 324001

I like Samsung''s mobile very much. I have mobilized every company''s mobile but Samsung seems to be the best. I now have Samsung''s three mobile phones. Always talk about Samsung buying mobile. Because it''s full confidence in its quality and service. But now days, I was buying Samsung''s mobile. There was some problem in it as it was to be hot but it was still running in it because because of my job I had to stay out mostly because time was getting new.Was out in 26-6-17 on the whole day in my hotel and in the evening I was watching the picture in my mobile, it was almost two hours'' picture. As soon as my picture was over.My phone had become very hot and after that some color on her screen began to appear ''I understood something new What happened? So I put it off and I thought it would be so, that''s why. In the morning when I turned it on, the display was black. Soon after completing his work, he came home. I had to face a lot of trouble without mobile. But I was still sure that the service center would be fine soon. When I went to the service center, I called for an hour after giving the mobile and showed a crack on the side of the display.There was no crack before giving mobile. Now how it came, he said that it was already when I asked what would have happened, then said that your pocket must have been buried in. It will be not in warranty.If I get it, then I refused and brought the mobile back. It''s a matter of confidence that you talk about it. The first thing was that when the first crack was not there then came later.And if the value is also kept in keeping my mobile in pocket, then its display is so weak that its display is so weak. If I had fallen off my hands, I would have considered it, but nothing happened like this.If this is not so, then Samsung mobile will not be used in the future. Nor would anyone advise buying it.
Thank you sir Tekender Singh
[protected]
Kota (Rajasthan)
Samsung On 8
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Aug 18, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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