[Resolved]  Samsung India — display

Address:

Vadodara, Gujarat, 390002

This is in reference of your newly launch mobile phone model j7 pro purchased on 12th feb' 2018. For your information as on date the display screen is not functioning. We had acomplained at your customer service center and explain about the conditions. Till yesterday night, it was working properly but suddenly today morning this problem had been occurred. We regrate the excuses give by your customer service executives that it may be follen or may be press in your pocket extra.

We received a very irrelevant fedback from your customer services executives. From their statement we had come to know that they don't want to support us. And the way they have responded according to the warranties. They are totally refusing and they don't want to discuss about this thing. We think that samsung always stands for the polite feedback for their valuable customers.
But the behaviour of your service executives spoiling the brand name.

We hope being big brand and number one in mobile market that company will response us as early as possible. While visiting at your customer service center we had also heard about similar three complain from your executives. At last we are thinking like it is manufacturing defect. And we hope that you will understand and will try to change under warranty.
My bill no. Is [protected]