[Resolved] Samsung India — Display defect after solving network issue grace enterprises ludhiana

munishmahajan

from Jalandhar, Punjab

Address:

Ludhiana, Punjab, 141003

My mobile set in warranty period
Due to network problem . I submit my mobile set in Samsung service center
Grace enterprises Ludhiana
After solving network problem complaint
Now my mobile set display is very loose
After fitting of new display .problem is same(display loose)
Samsung a8 model
Now service center demanding rs. 6000 for rear change
At the time of submitting set rear was o K

If rear was defected how they can change display
Please replace my Samsung mobile set

Was this information helpful?

No (0)

Yes (0)

Oct 7, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Sep 03, 2016

Updated by munishmahajan For this loose display complaint
My complaint is from 25-8-16
On 3-9-16
Fault is same
And they are sending messages that collect your mobile set from service center

Sep 03, 2016

Updated by munishmahajan At the time of submitting mobile set
Display was in proper fitting

At the time of repair they mishandling the mobile set

Sep 03, 2016

Updated by munishmahajan In your service center no body bothered about customer complaint.. even also not able to resolve my issue.

Sep 03, 2016

Updated by munishmahajan My complaint is already pending in customer care not solved

Verified Support

Sep 05, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd