[Resolved]  Samsung India — Display problem in samsung galaxy a7

Address:110019

I have purchased Samsung Galaxy A7 A700F (Gold) vide IMEI No. [protected] on 31.03.2016. Two days back suddenly it was automatically switch off and tried to switch on but unable to do it. Today I have given it to a authorised Service Centre and according to them there is a display problem in the mobile and they will not repair it without cost. please tell me after purchasing a Samsaung hign end product and if there is a manufacturing defect than who will bear the cost. Is it customers fault that he had purchase a product from samsung on belief that it will be a very good product

Requesting to you, please help me to replace the mobile as soon as possible.

please revert on my email id - [protected]@gmail.com

if i will not received any satisfactory result than i will upload this details on all
social networking site.

Thanks & Regards,
Rajesh
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Feb 15, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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