[Resolved]  Samsung India — Display problem .mob is in warranty period

Address:Pune, Maharashtra, 412207

Dear Sir/ Mam
I have Samsung galaxy J1 Ace mobile..but suddenly display not working (NOT ANY DAMAGE or ACCIDENT) i contacted to customer service center but im too disappoint about service and behavior.
my mobile in warranty period and your executive said you have paid 4000 Rs. for display...
why i paid Rs 4000 if my mob is in warranty period

Awaiting for your Positive reply
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Feb 17, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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