Samsung India — doa of my new refrigerator

Address:

20th to 24th Floor, Two Horizon Centre, Golf Course Road, DLF Phase 5, Sector 43, Gurugram, Haryana 122202, Ghaziabad, Uttar Pradesh, 201014

Hi All,

Do consider my request and this is how you treat a customer.

Yesterday i bought one refrigerator from your Samsung authorized dealer,
Today i received a delivery and your engineer was visited at my place and
open it, after that we saw there is dents on body, and we inform to your engineer
as well as your call centre support .

Please do find the related proofs connecting with the concerned people at my case.

Because the service engineer took the photos and he itself told it's really got issues. Now I'm finding that games are being played. Do consider this as a serious issue. No customer would simply waste their time by sending emails. Just go through it deep and I hope my request won't be ignored.

Don't lose customers by just ignoring. We'll be waiting for the proper solution for the photos you going to watch when you retrieve it from your service team.

Regards-
Avinash kumar Singh
[protected]