[Resolved] Samsung India — Don't buy samsung products they charge extra after having warranty | |||||
I made a complaint for samsung monitor for having a horizontal lines on my pc there service person came, checked and said its not cover under warranty because it is physically damage by cockroaches i was shocked after listening this can a cockroaches can ever cause damage to panels. I didn't think so ok for a while i accept but its not my fault i not inserted cockroaches inside my monitor. So i called customer satisfaction center and follow ups for 3 months now they agree to replace the panel but they said i have to pay extra for service charge and taxes extra about rs 1009/- but why i pay that amount after having warranty of 1 year left. So as a customer u really want money only money no customer satisfaction and all.Every time one nitin is calling and says ur case is different and u have to pay this amount otherwise they didnt replace the panel Was this information helpful? | |||||
Dec 9, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 08, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
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Compressor is not working but I call many times in costumer care but no action is taken but after that phone call give by me have not take any serious actions plz sent the mechanic
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