[Resolved]  Samsung India — double door convertible fridge stop cooling in only two years

Address:121006
Website:www.samsung.com/in/support

I have bought double door convertible fridge rt28k3953sz in 2016. Fridge stop cooling and freezing ice. Very disappointing and painful. Now i have to pay for it and i am not sure how much to pay and what will be its life after repair???. I think samsung earn profit selling bad quality product at high price. There is no any meaning for customer satisfaction for samsung. Thats why samsung is lossing his craze and market share
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May 24, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Apr 18, 2018
Samar Raza's response
Thora sa sir plz
Call v koi customer service me nhi pick krta h...Plz do somethink
Verified Support
Apr 21, 2018
Samsung India Customer Care's response
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Sir mene 9th april ko apne display change krne diye the ok. aur samsung staff ne bola 1 week me bn jayega..Lkn ab 10 din hone wala h aaj mene call kiya 18 ko to usne bola 1 week aur lgega..Aur bola ki parts company nhi bejh rhi h..Ab batye me kya kru.

Samsung India Customer Care's response, Apr 21, 2018
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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