[Resolved]  Samsung India — Duplicate samung mobile selling is going on through flipkart

Address:Mumbai City, Maharashtra
Website:flipkart

I got 1 no duplicate refurbished smart phone on 8 from flipkart platform, biggest sale as per adv 18-21, Dec 2016, on online. This mobile during start on or off showing not the original mode, colour, start up tone also not of original samsung, i have taken the video of this fake model, moreover, LCD digitizer is refurbished, the contrast/brightness is very poor, dim, auto brightness also not working, photo etc overall quality is average, dull. I have video against this duplicate model with all features verified.

Sir, You must STOP this kind of duplicate selling as going on from reputed platform, not only create bad impression about SAMSUNG also we are loosing faith on your product. Rest on u. We believe in you hence requested you to look after this on priority.
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Jan 31, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
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