[Resolved]  Samsung India — Earphone not working

Address:Gaya, Bihar, 823001
Website:samsung service

I am going to samsung service center to exchange my earphone. it was not workin. and the service center man cant talk properly and talk like fight. and it gives very worst service in any other company. and service center man said that ear phone not exchange it was no warranty . and my samsung mobile name is samsung galaxy j7 prime. and i am said to write why not exchange headphone and that man says i am not write any i have no time. and the give worst service so decide never again buy sumsang mobile.and the samsung service center place is BIHAR, GAYA, maharani bus stand.service ceter
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Apr 23, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Mar 22, 2017
Updated by bhavishya kumar
not exchange earphone of service center of samsung. and it give worst serive and talk just like fight.
Verified Support
Mar 22, 2017
Samsung India Customer Care's response
Dear Sir/Madam,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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