| Address: | 110009 | | Website: | consumercomplaints.in |
I have purchased samsung led 3d tv on[protected] i made the complaints so many times [protected] on[protected],[protected] on[protected], [protected] on[protected] and get it checked it your service center hcl services ltd, samsung authorised services centre, gi -5, lawrence road industrial area, delhi 110035 and mr. Mohd., service engineer, visited and told me to deposit rs. 5000/- as advance for change of panel led 3d ) and balance amount will be charged when panel will be installed. The engineer brought tv panel but that panel could not install as not fitable in my tv. After few days the engineer returned rs.5000/- and explained that panel was not available.
. Your customer care centre when contacted and told me that whenever panel will be available we will provide you. But more than fours month has been completed and no response has been received from your side. The model is if not available please change my led smart 3d tv with other model . As i have purchased the tv on[protected] and it is quite strange that less than two years of purchase the part /panel is not available in company and the life expectancy of tv is just two years and now it is very difficult for me to spend too much amount on purchasing new tv within two years. Was this information helpful? | 
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