[Resolved] Samsung India Electronics Pvt. Ltd. — Handset repairing

Alankar Kamble

from Nagpur, Maharashtra

Address:

Nagpur, Maharashtra, 440027

Dear Mr. Tarun,
With reference to our telephonic talk I hereby wish to convey you that the handset was shown to my tecnical fried who is associate with the same field and his views/observation are the said hand set can't be confirmed to be defective at my end. It is surprise to here from you that this is not covered against warranty. Once again we require your kind & positive intervention so that my handset can be repaired under warranty. Please do not force me to intimate such negativity and ignorance regarding your reputed brand in my circle through facebokk/WhatsApp or any other social media. Waiting for your perfect and appreciable reply to see that the hand set is repaired at your end (I am not claiming for replacement).

Thanks
Alankar Kamble Mob- [protected]

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Apr 3, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd