[Resolved] Samsung India — executives misbehavior and product issue

 
2 Reviews
Chennai, Chennai District, Tamil Nadu, India
 Kalaivanan SM on Sep 25, 2018
Samsung executive (Huriya, senior executive - customer experience) completely doesn't know how to treat a customer, she literally doesn't understand any technical issues what am explaining and she doesn't know anything on product support. The people from service center (Anna nagar) was completely behaved worst to me on product related issues, definitely it will turns samsung to hard
Complaint marked as Resolved Oct 30, 2018

Complaint Status


[Sep 25, 2018] Samsung India customer support has been notified about the posted complaint.
Verified Support
Samsung India Customer Care's response, Sep 27, 2018
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

My phone no. [protected] .I purchased Samsung J7 handset in June 2018 and in September 2018 it stopped working and show only logo. Service centre said it's motherboard is liquid damage. But it is carbon not liquid which is normal in electronic device. Plz help my phone got damage with in 3 months of purchase.

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    Samsung India - executives misbehavior and product issue