[Resolved] Samsung India — executives misbehavior and product issue | |||
Samsung executive (Huriya, senior executive - customer experience) completely doesn't know how to treat a customer, she literally doesn't understand any technical issues what am explaining and she doesn't know anything on product support. The people from service center (Anna nagar) was completely behaved worst to me on product related issues, definitely it will turns samsung to hard Was this information helpful? | |||
Oct 30, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 27, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
 1 Comment | |||
Comments
My phone no. [protected] .I purchased Samsung J7 handset in June 2018 and in September 2018 it stopped working and show only logo. Service centre said it's motherboard is liquid damage. But it is carbon not liquid which is normal in electronic device. Plz help my phone got damage with in 3 months of purchase.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information