[Resolved] Samsung India — Extensive rates , inappropriate behavior

emmanuel dongre

Address:

Thane, Maharashtra, 400017

I'm contacting from dubai UAE, on behalf of my friend in India, my friend today had gone the service center in virar, mumbai, she was treated very badly, in words as well in the costs and charges, for a j7 phone touch and display the engineer demands 7000 Indian rupees, and... 160 cost for checking, when I being an engineer in Dubai can do this work in 100 dirhams, 1800 rs ... This case is going to be submitted in the police authority of India, as well as I am going to take action by complaining that she was hurt using abusive words...

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Dec 22, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd